Fixed price · Fixed scope · photomend.co
Restore torn, faded or scratched family photos — and colorize black-and-white — with print-ready delivery
For people digitizing family archives and for gift buyers — including holiday gifts. You send a scan or photo upload link; PhotoMend restores and, where included, colorizes it, then delivers screen and print-resolution (300 dpi) files by email. Turnaround is 48 hours from complete intake (Family Bundle 72 hours). Start with the free preview if you are unsure.
Restoration + colorization, with a face-integrity check
AI restoration and colorization pass → artifact cleanup → face-integrity check.
Delivered as screen files + print-resolution (300 dpi) files. A face is never “improved” into a different person.
What you get — deliverable format
This section describes the deliverable format and what is included in each order. It is a format description only — no example results, client work, or reviews are shown, and the free preview mechanism is described without fabricating any before/after result.
Restoration — what the finish covers
Restoration addresses torn, faded, or scratched family photos within the tier's damage scope: Single covers standard damage on 1 photo. The work is a restoration and cleanup pass on the photo you supply — it does not promise recovery of detail that isn't in the scan.
Colorization — where included
Trio and Family Bundle include colorization of black-and-white photos. For Single, state colorize yes/no in your intake. Where you know details — for example uniform colors or eye color, only if you know them — include them in the intake; PhotoMend will not guess at details you did not supply as fact.
Delivery format — screen + print-ready
Each finished photo is delivered by email in two forms: a screen-resolution file and a print-resolution file at 300 dpi, ready for printing.
Face-integrity check — on every photo with a face
After the restoration pass, each face is checked for identity drift. PhotoMend never “improves” a face into a different person; if identity drifts, that photo is redone or declined rather than delivered as someone else.
Pricing
Single
$19
1 photo, standard damage. Turnaround: 48 hours from complete intake.
Not included: heavy-damage restoration without the free preview/assessment first — see What's NOT included.
Trio
$49
3 photos, colorization included. Turnaround: 48 hours from complete intake.
Not included: photos beyond the 3 in the tier; heavy-damage faces without the free preview/assessment first.
Family Bundle
$89
8 photos, colorization included, priority queue. Turnaround: 72 hours from complete intake.
Not included: photos beyond the 8 in the bundle; heavy-damage faces without the free preview/assessment first.
Severely damaged faces are not a blind paid order at any tier — use the free preview/assessment first, as described below and in What's NOT included.
Free taste — try it first
Free watermarked, low-resolution before/after preview of 1 photo. Send 1 photo via a scan/photo upload link, and PhotoMend will return a watermarked, low-resolution preview so you can see the restoration direction before paying. You pay to unlock the print-ready file. For severely damaged faces, this preview is also the assessment — it comes first, never after a blind paid order.
How to claim it: Email hello@photomend.co with the details described above. No obligation.
How it works
- Send the intake email to hello@photomend.co: scan/photo upload link, colorize yes/no, and any known details like uniform/eye colors only if you know them.
- AI restoration + colorization pass on each photo in the order (colorization where included or requested per the tier).
- Artifact cleanup + face-integrity check: never “improve” a face into a different person; if identity drifts, redo or decline that photo.
- Delivery: screen + print-resolution (300 dpi) files delivered by email.
The clock / turnaround rule
Turnaround is 48 hours from complete intake for Single and Trio, and 72 hours from complete intake for the Family Bundle. Complete intake means the scan/photo upload link, colorize yes/no, and any known details you are supplying have all been received.
Turnaround counts from completed intake, not from payment. If intake is incomplete, the clock has not started — PhotoMend will tell you exactly what is missing.
What's NOT included
Heavy-damage gate: severely damaged faces go through the free preview/assessment first — never a blind paid order. No promising recovery of detail that isn't in the scan. Also not included: changing a person's identity or appearance into a different person, and color details presented as fact where the buyer did not supply them as known details.
Refund / cancel terms
Payment is upfront. Full refund before work starts. Once work has started, refunds are case by case: refunds under $50 are automatic on request; $50 or more are reviewed before approval. No refunds for outcomes we never promised: recovery of detail that isn't in the scan, or any specific likeness outcome for a severely damaged face that has not passed the free preview/assessment.
Who this is for
Consumers digitizing family archives, and gift buyers — including holiday-gift buyers — who have torn, faded, scratched, or black-and-white family photos and want a print-ready file.
Who this is NOT for
Anyone expecting detail to be recovered that isn't in the scan, anyone who wants a face changed into a different or “improved” person, or anyone with a severely damaged face who wants to skip the free preview/assessment and place a blind paid order.
Frequently asked questions
How fast is turnaround?
48 hours from complete intake for Single and Trio; 72 hours from complete intake for the Family Bundle (8 photos, priority queue). The clock starts when intake is complete — not at payment.
What do I need to supply?
A scan/photo upload link, colorize yes/no, and any known details like uniform/eye colors only if you know them. Send them to hello@photomend.co.
My photo is severely damaged. Can I just order?
No — that is the heavy-damage gate. Severely damaged faces go through the free watermarked, low-resolution preview/assessment first, never a blind paid order. That protects you from paying for a result the scan cannot support.
What file formats do I receive?
For each finished photo: a screen-resolution file and a print-resolution file at 300 dpi, delivered by email.
Will the restored face still be the same person?
That is the face-integrity check: PhotoMend never “improves” a face into a different person. If identity drifts in the pass, that photo is redone or declined rather than delivered.
Do revisions apply?
If a delivered file does not match the format described on this page, email hello@photomend.co about that photo and it will be addressed within the tier scope. A request to recover detail that isn't in the scan, or to change a person into someone else, is not a revision — those outcomes were never promised.
What are the refund terms?
Payment is upfront. Full refund before work starts. Once work has started, refunds are case by case: refunds under $50 are automatic on request; $50 or more are reviewed before approval. No refunds for recovery of detail that isn't in the scan.
How does the free preview work?
Email hello@photomend.co with 1 photo. You receive a free watermarked, low-resolution before/after preview of that photo. You pay only if you want to unlock the print-ready file.
Contact by email
Fill this in and it will be sent to hello@photomend.co. Prefer plain email? Use any email link on this page instead — every mailto link still works.
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Get started
Questions or ready to start? Email PhotoMend and tell us what you need.
hello@photomend.co